Policies

Welcome

Welcome to LorDel Linens.com. We make a beautiful line of Napkins, Table Runners, and Home Décor items to accent your home. Our products are made in a pet-free and smoke-free environment, using only high quality 100% cotton fabric. We have been in business since 1999 and have established a strong repeat customer base. We appreciate our loyal customers. Thank you for shopping with us!

Payment

We accept PayPal, Credit Cards, Checks and Money Orders. PayPal is the preferred method, however. PayPal payment is expected within 24 hours of purchase. When paying with Money Order, order will not ship until Money Order is received and cashed. When paying with a Check, order will not ship until check has cleared.
Iowa residents, please add 7% sales tax.

Shipping

Your order will ship within three business days of receipt of payment.
We ship all orders through the United States Postal Service. You will receive an email from us regarding the status of your order along with a shipping confirmation number. The USPS Confirmation number confirms delivery of your package to the shipping address. It does not necessarily track your package while in transit.
Please make sure your PayPal address and Etsy address are the same. If you would like your order shipped to a different address, it is your responsibility to provide us with that information.

Refunds and Exchanges

Your satisfaction is very important to us. If for any reason you wish to return an item, please contact us within 7 days of receipt. Any returned item must be in the same condition it was received. We will refund your purchase price (minus the shipping cost). You are responsible for all shipping charges on all returns or exchanges.
Note: Although, we make every effort to provide you with the best image possible, please be aware that colors vary from one computer monitor to the next. We will provide the most accurate detail possible in our written description.

Fabric pattern placement may vary from one piece to another depending on the cut.

Click here for Terms and Conditions and our Privacy Policy.

For further questions pertaining to any of our policies or terms and conditions please email us at legal@lordellinens.com | Thank you

We are currently developing our eCommerce Store on www.lordellinens.com - Please continue to shop and place your orders at www.Etsy.com/shop/lordellinens - Thank you. Dismiss